PULSE was created as a support group for victims of medical error. After her mother’s death, Jennifer learned how difficult it was to find a place to discuss her frustrations with the system and to feel comfortable doing so.
Program Taped: 02-17-2016 Jennifer Dingman, Founder of Persons United Limiting Substandards and Errors in Healthcare (PULSE)
Jennifer Dingman is the founder of PULSE (Persons United Limiting Substandards and Errors in Health care), which is a patient rights organization, was a member of the Colorado Patient Safety Coalition, and has served on the National Patient Safety Foundation (NPSF) Patient and Family Advisory Council, and other patient safety organizations and groups. Jennifer founded PULSE in 1996 after losing her mother to a series of medical errors.
PULSE was created as a support group for victims of medical error. After her mother’s death, Jennifer learned how difficult it was to find a place to discuss her frustrations with the system and to feel comfortable doing so. She and several other family members of deceased victims of medical errors held the first PULSE support meeting in February 1996. PULSE also provides educational material for consumers. One of the major goals of PULSE is to teach consumers how to avoid medical errors and how to partner with their providers. Jennifer strongly believes in the philosophy of patient engagement and education. Engagement of the consumer is the best and most effective way to achieve better quality in any industry. Engagement promotes partnerships that will actually put the consumer and provider on equal ground. PULSE has, since 1996, grown into a large national network with chapters in many states.